The PUH Project team has carried out a COVID-19 health and safety risk assessment and produced the following COVID-19 Guidance for Pop Up Horsham Sellers/Tenants.
As a PUH tenant/seller, you are responsible for looking after your own risks from COVID-19.
COVID-19 is a workplace hazard. You should manage it in the same way as other workplace hazards. This includes:
- Completing a suitable and sufficient assessment of the risks of COVID-19 in the workplace/ensuring that surfaces within the area you occupy within the store is regularly cleaned
- Identifying control measures to manage that risk
- Offer hand santiser within your area for yourself and to customers
- The wearing of a face mask/clear visor in store to protect fellow tenants and customers
PUH is following the government guidance in-store by the wearing of masks as tenants and will provide notices to customers to wear a mask in store.
Hand sanitiser will also be available on entry and at the welcome desks.
For the protection and safety of our tenants, we do not suggest engaging in confrontation with a customer who doesn’t wish to comply with COVID-19 regulations.
HSE COVID-19 enquiries:
Telephone: 0300 790 6787 (Monday to Friday, 8:30am to 5pm)
Online: working safely enquiry form
How COVID-19 is spread
The main way of spreading COVID-19 is through close contact with an infected person. When someone with COVID-19 breathes, speaks, coughs or sneezes, they release particles (droplets and aerosols) containing the virus that causes COVID-19. These particles can be breathed in by another person.
Surfaces and belongings can also be contaminated with COVID-19 when people who are infected cough or sneeze near them or if they touch them.
Managing risk and completing your own risk assessment
To carry out a suitable and sufficient risk assessment, you should consider the different ways the virus can spread and put in place measures to reduce the risk of each of these different ways.
This guidance suggests ways to reduce the risk of each of the different ways the virus can spread. You may also identify other measures to reduce risk when carrying out your risk assessment. Some of the measures may help reduce the risk of more than one of the different ways the virus can spread.
To reduce the risk of the virus spreading through aerosols, consider:
- Providing adequate ventilation:
– through doors, windows, and vents
– by mechanical ventilation using fans and ducts
– through a combination of both
This is because fresh air helps to dilute the virus in occupied spaces. If you have mechanical ventilation, you should maximise the fresh air your system draws in and avoid systems that only recirculate air and do not draw in a supply of fresh air.
- Identifying any poorly ventilated spaces and taking steps to improve fresh air flow in these areas. A CO2 monitor could help you assess whether a space is poorly ventilated. If you can’t improve ventilation in poorly ventilated spaces, minimise use of these spaces.
- Encouraging use of outside space where practical. Identifying any areas of congestion in your venue and considering if any reasonable steps could be taken to avoid this.
To reduce the risk of the virus spreading through droplets, consider:
- Putting in place measures to reduce contact between people, particularly between customers and workers. Where practical, measures could include:
– reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others)
– using screens or barriers to separate people from each other, or using back-to-back or side-to-side working, instead of face-to-face
- Screens are only likely to be beneficial if placed between people who will come into close proximity with each other.
- Encouraging the use of face coverings by workers or customers in enclosed and crowded spaces. From Step 4 there is no longer a legal requirement for staff and customers to wear face coverings in retail or close contact services settings.
To reduce the risk of the virus spreading through contaminated surfaces, consider:
- Advising customers and workers to wash their hands or use hand sanitiser frequently. This is particularly important before and after touching shared objects or surfaces that other people touch regularly.
- Maintaining regular cleaning of surfaces, particularly surfaces that people touch regularly.
If you are unwell
Please ensure the use of the Government’s Test and Trace system in-store so that if you feel unwell, you stay at home and do not attend the store. By using the Test and Trace system, will alert others rather than overwhelming our in-store managers.
By law, any tenant presenting with symptoms or a positive covid test must not come into the store.
NHS Test and Trace
Close contact shops are encouraged to follow government guidance by displaying an official NHS QR code poster. Although it’s not a legal requirement to do so, it supports NHS Test and Trace to contact those who may have been exposed to COVID-19 so they can book a test. A QR poster can be generated here – generate a QR poster online.
Consider the following:
- Encouraging customers to use hand sanitiser as they enter the premises. Do this to reduce the risk of COVID-19 spreading from people touching products while browsing.
- Re-thinking how assistance is provided. For example, using fixed pairs of tenants to lift heavy objects rather than a single person lifting with a customer.
- Keeping contacts around transactions to a minimum. Where possible, use contactless payments.
All tenants have a responsibility to keep all areas of the store clean, including communal areas such as toilets/locker areas and the store managers can ensure a log of cleaning these areas is included.